Top critical review
1.0 out of 5 starsThis product is a sham!
Reviewed in India on 6 October 2022
Following are the flaws considering my personal experience:
1. The wire length for the laptop charger/connector is too short.
2. The charging capability of this product is unreliable. There are times when my laptop doesn't charge, but all the other peripherals are working fine.
3. The ports are not as sturdy considering the outer case (aluminum). I had high expectations with it.
4. The HDMI connectors gave up functioning. And this is for both the HDMI ports.
For the first month, everything worked as expected (with a few struggles though, but nothing major to complaint about). From the second month, the ports gave up; the transfer speeds reduced dramatically, the HDMIs stopped working, charging issue became more frequent. Tried replacing the HDMI cables a multiple of times, swapped with Display Port to HDMI cable, even to the extend I tried swapping a VGA to HDMI; but the results were the same... (all were a pretty good quality and from a reputed brand) My external display couldn't be recognized.
I had to connect the HDMI to my laptop instead now to use the external monitor.
From other troubleshooting perspective, tried reinstalling all the display drivers (for each cable I swapped to), cleaned up the port, changed my laptop charger (the same input for the docking station), tried using extenders/adapters and many more...
I'm completely frustrated with my choice of product as later I purchased Honeywell's device for almost 1/3rd the price (less than 1500), surprisingly this exceeded my expectations. Two months now, still going strong.
And the worst part was, I couldn't return the product as I used it for almost 30 days. Tried reaching out pibox india's support team for warranty claim, no help in that direction too.
Very bad experience for a purchase of over 5,000 where another device with 1/3rd the price is still working reliable (yet).
Amazon support or seller (Discount Bazaar India), if you come across this comment, please reach me out, it would be really appreciated.
