Our site: www.pibox.in and please contact us at support@pibox.in if you have any questions.

FAQ

Is ordering online at PiBOX India secure?

Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). We keep our website up-to date with the latest security and tools.

How do I know if an item is in stock?

All items are in stock unless “Out of stock” is indicated.  On receipt of your order if any items are unavailable , we will inform you by email and we will offer you a refund or alternative availability date where possible.

How can I pay for my order?

We accept all major credit and debit cards: MasterCard, Visa, Rupya and Maestro directly on the site.

      You can also pay by PayTM, UPI or COD but please contact support via whatsapp at 8072238441 for the same.

Is it safe to use my credit card on PiBOX India?

To ensure a safe payment procedure, our website uses Secure Trading for a reliable and secure internet payment gateway – PayU India which is the leading Payment gateway from India.

How do I use a promotion code?

To use a promotional code / Coupon, please follow these steps:

  1. Place your orders.
  2. Proceed to checkout.
  3. Enter your Promotion Code at the box indicating “Promotion Code”. Simply type or copy and paste (recommended) the promotional code in this text field.
  4. Submit your order to see the final amount with your promotion discount applied.
Is there a minimum order value?

Eventhough there is no minimum order value any order over INR 500/- will offer you free shipping.

What is your return Policy?

Items purchased on the site can be returned for upto 14 days. We offer standard warranty on top of the same.

What is your cancellation policy?

Our “no questions asked” cancellation policy allows you to cancel your order before the orders are shipped out. You can return items unopened for upto 14 days from the date of shipment.

 

How do I track my orders?

Once a portion of your order or your full order is shipped you will get notified by email and SMS with the tracking number, Shipping provider along with a Direct URL to track the same. The same will be updated to the order also.

 

How can i contact Support?

Support can be contacted from the details listed here: https://www.pibox.in/contact-us/

Visit our site: www.pibox.in and please contact us at support@pibox.in if you have any questions.